MFSRC Annual Awards

 

 

2023 Award Winners

Honorary Life Member Award

Lori Hanson 

Outstanding Individual Achievement Award 

Margaret Madrigal 

Outstanding Customer Service Award

Sheila Thompson and Rosie Ramos

Outstanding Program Award 

Trish Skophammer and Crow Wing County Child Support Team

Outstanding Diversity, Equity, and Inclusion Award

DHS Child Support Division

Award Links:

2024 MFSRC Awards Nomination Form

Categories/Descriptions

Past Recipients

 

Award Categories/Descriptions:

HONORARY LIFE MEMBER OF MFSRC

Based upon outstanding and dedicated service to the Council, this award recognizes an individual that has held leadership positions in the Child Support, Welfare Fraud, or Collections Program, and has provided outstanding and dedicated service to MFSRC for at least five years and has been a member of MFSRC for at least seven years. It recognizes an individual who has advocated and supported strong and equitable collections, or has held major responsibilities in a Court, Local, State or Federal Child Support, Welfare Fraud or Collection Program.

 

OUTSTANDING INDIVIDUAL ACHIEVEMENT

This award recognizes an individual who has created or demonstrated significant improvement in the mission of the Child Support, Welfare Fraud, or Collections Program; participated in the establishment, coordination and implementation of recent innovations developed to enhance these programs; developed and participated in programs designed to increase public awareness and/or promote positive publicity toward the programs. This individual has received the endorsement of supervisors, directors or state staff for whom they have worked with and has earned the respect of coworkers for their achievement. This award is given regardless of MFSRC membership status. 

 

OUTSTANDING CUSTOMER SERVICE AWARD

This award recognizes an individual or team who consistently provides effective, quality customer service to internal or external customers in the area of Child Support, Welfare Fraud, or Collections Program. This individual or team goes the extra mile by taking a customer-centered approach to case management with a positive attitude while promoting public confidence and respect for our programs. They have superior knowledge of their program and go above and beyond to willingly share their skills and expertise within their organization. This award is given regardless of MFSRC membership status.   

 

OUTSTANDING PROGRAM AWARD

This award recognizes an individual or team within a county or local program that have significantly improved, enhanced, or promoted awareness that helped to create a positive public image through operations or collections and has shown leadership in the innovations or enhancements as evidenced in their Child Support, Welfare Fraud, or Collections Program. This individual or team has promoted the ideals and furthered the cause through education, legislation and public awareness. This award is given regardless of MFSRC membership status.

 

OUTSTANDING DIVERSITY, EQUITY, & INCLUSION AWARD

This award recognizes an individual or team, that has created or demonstrated significant improvement in diversity, equity, and inclusion within an organization, team setting, or towards an individual by creating a sense of belonging regardless of age, gender, race, ethnicity, national origin, religious beliefs, sexual orientation, veteran status, gender identity, mental or physical ability, or educational background. This individual or team exhibits this through their words and actions by seeking significant improvement of fairness, removing barriers, or increasing access to services. This honor is awarded to the individual or team, who has promoted the ideals and furthered the cause of diversity, advanced cultural competencies within the workplace, advanced equity and inclusion through process improvement, policy development, education and training, legislation and public acknowledgment and self-awareness. This award is given regardless of MFSRC membership status.

 

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